Troubleshooting and Performance
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Playing on emulators
We do not recommend playing Lumber Inc on emulators because the use of any third-party software may cause technical issues with the game.Our...
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I saw an inappropriate ad
If you come across such an ad, please contact our support team and send the following information:a screenshot of the ad;the name of the app...
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How to force quit the game? (Android)
This action can help if the game crashes or freezes, and it is also necessary to save progress correctly. To force quit the game, click...
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How to force quit the game? (IOS)
This action can help if the game crashes or freezes, and it is also necessary to save progress correctly. For iPhone X and later models...
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How to clear game cache? (Android)
If you're experiencing problems with the game, clearing the app cache can often help. Here’s how to do it:Open your device's Settings ⚙️ and...
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How to disable notifications?
If you don't want to get notifications from the game, you can easily disable them.Go to your device settings > Notifications > App not...
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I can't watch ads, why?
If ads aren't working in your game on Android or iOS (grey button), here are some common reasons and quick fixes:1. Unstable Internet Connec...
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My game crashes or freezes (Android)
There are several reasons your game might crash or freeze, but our team is working hard to improve performance with updates. Try these steps...
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My game crashes or freezes (iOS)
Crashes or freezes can happen for different reasons, but our developers are working hard to improve the game with updates.Try these steps, e...
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How to take a screenshot (Android)
Press and hold the Power button on the top or side of your device.Immediately press and release the Volume-down button. It should ...
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How to take a screenshot (iOS)
Press and hold the Sleep/Wake button on the top or side of your device.Immediately press and release the Home button. Go to the Photos ...
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Parental control
You can prevent your child from being able to install or delete apps, make in-app purchases, and more.To prevent unintentional Google P...
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