Troubleshooting and Performance
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Playing on emulators
We do not recommend playing Gold and Goblins on emulators because the use of any third-party software may cause technical issues with t...
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If the ad / ad won't close / ad crashes or freezes the game
We're continually working on improving stability when watching ads. Most mobile games have a report option for ads. This option is usua...
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How to clear game cache? (Android)
This action can help if the game crashes, freezes, or doesn't load. To clear the game cache, go to your device settings > Apps > ...
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How to disable notifications?
If you don't want to get notifications from the game, you can easily disable them.Go to your device settings > Notifications > App not...
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I can't watch ads, why?
There are several factors that might cause it:• bad Internet connection;• your advertisers may no longer have videos available for your loca...
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My game crashes or freezes (Android)
Various reasons may cause the problem with freezes, and our developers are doing their best to optimize the game throughout updates.Please t...
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How to take a screenshot (Android)
Press and hold the Power button on the top or side of your device.Immediately press and release the Volume-down button. It should ...
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My game crashes or freezes (iOS)
Various reasons may cause the problem with freezes, and our developers are doing their best to optimize the game throughout updates. Pl...
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How to take a screenshot (iOS)
Press and hold the Sleep/Wake button on the top or side of your device.Immediately press and release the Home button. Go to the Photos ...
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Parental control
You can prevent your child from being able to install or delete apps, make in-app purchases, and more.To prevent Google Play purchases or do...
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Inappropriate ads
In our games, players have the opportunity to receive in-game resources in exchange for watching video ads from our partners.All the ads are...
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