Ads crash/freeze the game or don't give rewards

Unfortunately, we cannot directly affect the ads, because they're provided and handled by your local ad provider.  Most mobile gam...

How to clear game cache? (Android)

This action can help if the game crashes, freezes, or doesn't load. To clear the game cache, go to your device settings > Apps > ...

How to disable notifications?

If you don't want to get notifications from the game, you can easily disable them.Go to your device settings > Notifications > App not...

I can't watch ads, why?

We want to clarify that ads in the game are provided by external advertising networks, not directly controlled by the game itself. Unfortuna...

My game crashes or freezes (Android)

Various reasons may cause issues with freezes, and our developers are working diligently to optimize the game through updates.Please try the...

How to take a screenshot (Android)

Taking a screenshot can help you capture what's on your screen, which is useful when contacting support.Most Android DevicesTry this common ...

My game crashes or freezes (iOS)

Various reasons may cause the problem with freezes, and our developers are doing their best to optimize the game throughout updates. Pl...

How to take a screenshot (iOS)

If you're playing on an iPhone or iPad, here's how to capture your screen.On Devices with Face ID(iPhone X and newer, without a Home button)...

Parental control

You can prevent your child from being able to install or delete apps, make in-app purchases, and more.To prevent Google Play purchases or do...

How can I contact support?

You can contact our Support team in the following ways:1. Via the Support button in SettingsTo contact us through the game on an iOS or Andr...

I keep seeing NSFW/inappropriate ads

In our games, players have the opportunity to receive in-game resources in exchange for watching video ads from our partners.All the ads are...

I can't enter the game!

If the game doesn't load and is stuck on the loading screen, please follow these recommendations:Make sure your Internet connection is stab...