If you're playing on an iPhone or iPad, here's how to capture your screen.
On Devices with Face ID
(iPhone X and newer, without a Home button)
Press the Power button and Volume Up button at the same time
The screen will flash, and a thumbnail will appear in the bottom-left corner
Tap the thumbnail to edit the screenshot right away, or ignore it — it will save automatically.
On Devices with a Home Button
(iPhone 8 or older, or iPads with a Home button)
Press the Power button and the Home button at the same time
You'll see a screen flash and hear the camera shutter sound
Where to Find Your Screenshots
All screenshots are saved in the Photos app, in the Screenshots album.
How to Send a Screenshot to Support
Tap the paperclip or attachment icon in the chat
Choose your screenshot from the gallery or file list