Ads Crash, Freeze, or Do Not Give Rewards

We understand how frustrating it is when a broken advertisement interrupts your mining or fails to deliver your hard-earned rewards. While a...

How to Clear Game Cache? (Android)

Clearing your game cache is a highly effective troubleshooting step if Gold and Goblins is crashing, freezing, stuttering, or failing to loa...

How to Disable Notifications?

If you prefer not to receive alerts about ready barrels, automated income, or full queues, you can easily turn off game notifications throug...

Why Can't I Watch Ads?

In-game advertisements are provided and managed by external advertising networks rather than our direct server architecture. Because of this...

Game Crashes or Freezes (Android)

Performance instability, freezing, or unexpected crashes can happen due to various system conflicts. Our development team is constantly opti...

How to Take a Screenshot on Android

Capturing a screenshot allows you to instantly save an image of your screen. This is incredibly helpful when you need to share your progress...

Game Crashes or Freezes (iOS)

Performance instability, visual stutters, or unexpected app closures on iOS can stem from temporary system memory limitations or data cache ...

How to Take a Screenshot on iOS

Capturing a screenshot allows you to instantly save an image of whatever is on your iPhone or iPad screen. This is incredibly helpful when y...

Parental Control Settings

Setting up parental controls on a mobile device is a highly effective way to manage your child's digital environment. By adjusting these res...

How Can I Contact Support?

The fastest way to get help is to use the in-game help. Contacting us in-game automatically securely shares your account status with our tea...

Reporting Inappropriate Advertisements

Reporting Inappropriate AdvertisementsIn our games, players can watch video ads from external partners to claim valuable in-game resources. ...

Troubleshooting: Game Not Loading

If Gold and Goblins fail to launch and get stuck on the loading screen, it is usually caused by a temporary connection hiccup or cached...

Known Issues

 ℹ️ Welcome to the Known Issues page!Here, you’ll find the latest updates on technical issues we’re aware of and working to resolve. Ou...