ℹ️ If your payment went through successfully but you haven't received your items yet, please go directly to our I made a purchase, but I did not receive my game currency or items article.
If you see a store error or a request timeout pop-up while trying to buy something, please do not hurry to make another purchase. Doing so may result in double-charging, so please wait a couple of hours to ensure no charges have been made to your account.
How to Check Your Purchase History on Android
Open the Google Play Store app on your device.
Tap your profile icon in the upper-right corner of the screen.
Select Payments & subscriptions, and then tap Budget & history to check your recent transactions.
How to Check Your Purchase History on iOS
Open your device Settings.
Tap your name at the very top of the screen to open your Apple ID settings.
Select Media & Purchases, then tap View Account.
Scroll down and tap Purchase History to verify your recent charges.
What if a Purchase Doubled?
Don't worry if a transaction is accidentally duplicated. Please contact us via the Support button in the game settings, and we will assist you as soon as possible.
To contact us directly through the game:
Tap the small gear icon in the top corner of the main screen to open your Settings menu.
Select the Support button.
Explain the situation to our automated bot, and a support agent will respond.
Before trying to make a purchase again, please also make sure your internet connection is stable (try switching between mobile data and Wi-Fi).