Frequently Asked Questions (FAQ)
What information do you collect and why?
We collect data to ensure the stable operation of our services, safeguard your in-game progress, process premium store transactions, and tailor the gameplay experience to your preferences. Gathering this information allows us to identify and patch technical bugs while preventing fraudulent activities within the game ecosystem.
How can I manage my personal data?
You have the full right at any time to request a report on what specific data is stored on our servers, update outdated information, or revoke your consent for data processing. To do this, simply submit an official request to our customer support team directly through the in-game settings.
Can I permanently delete all my information?
Yes, you can request the complete and irreversible erasure of your account and all associated personal records from our systems. Please keep in mind that once this procedure is finalized, your sawmill progress, active purchases, and accumulated resources will be permanently wiped and cannot be recovered.
Step-by-Step Guide to Managing Data
If you want to read the full text of our legal compliance documents, update your current profile information, or file an official request for complete account deletion, use the following sequence:
Launch the application and open your main sawmill dashboard.
Tap the Settings icon (gear symbol) located in the top-right corner of your screen.
Inside the options menu, locate and select the Privacy Policy tab or use the Help button to message our support agents regarding your data deletion request.