In our games, players have the opportunity to receive in-game resources in exchange for watching video ads from our partners.
All the ads are checked for compliance with the age rating applicable to our games.
However, if you come across video content that you think doesn't correspond to the game's age rating, you can report most of the ads yourself.
In order to do that, while watching an ad you want to report, please tap the "i" icon in the corner of the screen and report the ad.
This action will help the ad provider to remove it quicker!
If there's no report button in the ad provider information window, you can report an ad issue through the app store:
Google Play Store:
Open the Google Play Store.
Find the app in the store.
Scroll down to the "Flag as inappropriate" section.
Select "Ads" or "Contains ads" if you’re reporting an ad-related issue, then follow the steps to complete the report.
Apple App Store:
Open the App Store and locate the game.
Scroll down and tap on "Report a Problem".
Select the appropriate reason for your report related to ads.
If none of the options above are available, please let us know by contacting us through the game and providing a screenshot of the ad. It's best if the screenshot also shows the application's name that the ad is promoting.
We have multiple advertising partners, so it's important for us to know exactly which ad is causing trouble and which provider it originates from.