Performance instability, visual stutters, or unexpected app closures on iOS can stem from temporary system memory limitations or data cache mismatches. Our development team continuously rolls out optimization updates to keep your mines running smoothly.

Please try the following optimization steps in sequence. Even if you have already performed some of them, running through this checklist can successfully clear background gridlocks and enhance overall game stability.

🛠️ Step-by-Step Optimization Guide

1. Clear Active Memory

Force close all background applications running in your multitasking dock. This frees up immediate system memory (RAM) for the game to utilize.

2. Reboot Your iOS Device

A fresh system restart flushes accumulated temporary system errors. To reboot your device:

  • Press and hold the Sleep/Wake (Side or Top) button until the red power-off slider appears on the screen.

  • Drag the slider to turn your device completely off.

  • Wait about 10–15 seconds, then press and hold the Sleep/Wake button again until the Apple logo appears.

3. Update the Game via the App Store

Ensure you are running our latest optimization deployment:

  • Open the App Store app on your device.

  • Tap your blue Account Profile icon in the upper right corner.

  • Scroll down to the available updates section.

  • Locate Gold and Goblins in the list and tap the Update button. (If the game is completely up-to-date, it will not appear in this pending list).

4. Audit Your Local Device Storage

If your device's storage capacity is nearly full, iOS cannot process live game files correctly, leading to sudden app closures. To verify your storage:

  • Open your device Settings.

  • Tap General.

  • Select iPhone Storage (or About).

  • Review the Available space breakdown.

📊 Storage Requirement: For fluid visual performance and successful map loading, you should maintain at least 20% free space on your device's total internal storage.

5. Verify Network Connection Stability

Ensure your internet connection is active and stable. If you are experiencing micro-disconnects on Wi-Fi, try moving closer to your router, power-cycling your modem, or temporarily switching to your cellular data to see if a signal drop is causing the game to freeze.

📩 Contacting Technical Support

If the freezes or crashes persist after completing all 5 steps, please capture a screenshot of the exact state where the game cuts out, then contact our team via the Support button in the game settings menu. Please include:

  • A detailed description of the exact actions, button presses, or map zones that cause the game to freeze or crash.

  • When you first noticed this behavior (e.g., immediately after an iOS software update, right after a specific game update, etc.).