How can I change my in-game nickname?

Tap your avatar icon in the upper left corner in the lobby, the Player profile page will open, tap the pen icon, and type in the name you wa...

What should I do if the game does not display progress? Or if the game has started anew?

Don't worry! We can restore your progress in the game, just message us at help@playquantum.com

Can I restart the game or reset my profile?

If you're willing to start your adventure from scratch, we can help with that. Please mind that this operation would be final, and all your ...

Can I play Dragon Champions offline?

Dragon Champions is an online game. This means that the game can only work when your device is connected to the internet. If you’re having c...

The game won't load, I'm stuck at the loading screen

Dragon Champions is an online game. This means that the game can only work when your device is connected to the internet. If you’re having c...

There is no update button in Google play.

If the update button isn’t being displayed, please find the game in the search on the main page  and the button will appear. If it...

There is no update button in the App Store.

If the update button isn’t being displayed, please refresh the updates page in the App store - go to the store on the main page, tap your us...

How often is the game updated?

The game is updated approximately once every 2 weeks.

Purchase

If you’ve tried making a purchase but your order was canceled, you will not be charged for that order.However, Play Market may temporarily p...

I didn't get my purchase!

I didn't get my purchase!If you made a purchase, but you didn’t get in the game, please contact us at help@playquantum.com with a screenshot...

Bug

If you have encountered issues, bugs or crashes in the game, please, write to us at help@playquantum.com and describe what difficulty you h...

How to use the game interface?

The interface of the game is pretty simple and easy to use. It shows you lobby and 2 sidebars on the left and on the right.  On th...

How to save game progress?

In order to save your progress, don't forget to link your profile in the game to Google Play Games profile or Game Center and/or Apple ID pr...

How do promocodes work?

If you've discovered a promo code with a gift to use in the game, go to the Settings, and tap a Use Promocode button. Type the code there an...

Where can I find promocodes?

Promocodes are published on the official Dragon Champions social media pages, links to which can also be found in the Settings -Facebook, Re...

How to use promo codes?

1. Tap on the Settings icon, which is located in the upper right corner of the screen.2. Tap 'Use promo code'.3. Enter the code.4. Tap OK.

How you can upgarde heroes?

There are a few stats of heroes  that you can upgrade to make your heroes more powerful: Hero’s Stars You can upgrade her...

What to do with constand download?

The game needs resources in order to work correctly. In order to drop a constant download, you can download the full game on your device. In...

Why was my account blocked?

We reserve the right to issue bans for accounts that have violated our Terms of Service. Our Terms of Service aren't always the lightest rea...

Got feedback?

We appreciate all your feedback and suggestions related to Dragon Champions. You can share your thoughts on how to improve the game on ...

Getting/deleting your data

The General Data Protection Regulation of the EuropeanUnion, or GDPR (General Data Protection Regulation), is a data protection law regulati...

How to play Dragon Champions?

Your path starts with the tutorial missions in the Campaign mode.   As you progress, you will unlock many new heroes and game mod...

Where can I find my player ID?

Tap your avatar icon in the upper left corner in the game lobby, the Player profile page will open, and there you will see your ID in the to...