Our Support team can send you a special store code. It may be a gift, compensation, or a purchase restoration. How to use it?
  1. Copy the code from the agent's message.
  2. On your iPhone or iPad, open the App Store app.
  3. At the bottom of the screen, tap Today.
  4. At the top of the screen, tap the sign-in button or your photo.
  5. Tap "Redeem Gift Card or Code." If you don’t see “Redeem Gift Card or Code,” sign in with your Apple ID.
  6. Tap "Enter your code manually"
  7. Paste the code into the field.
  8. Tap Done.
  9. Launch the game you had the code of.