
Troubleshooting and Performance
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Playing on emulators
We do not recommend playing Idle Outpost on emulators because the use of any third-party software may cause technical issues with the g...
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I saw an inappropriate ad / ad won't close / ad crashes or freezes the game
If you come across such an ad, please contact our support team and send the following information:a screenshot of the ad;the name of the app...
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How to clear game cache? (Android)
This action can help if the game crashes, freezes, or doesn't load. To clear the game cache, go to your device settings > Apps > ...
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My game crashes or freezes (Android)
Various reasons may cause the problem with crashes and freezes, and our developers are doing their best to optimize the game throughout upda...
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My game crashes or freezes (iOS)
Various reasons may cause the problem with crashes or freezes, and our developers are doing their best to optimize the game throughout updat...
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How to take a screenshot (Android)
Press and hold the Power button on the top or side of your device.Immediately press and release the Volume-down button. It should ...
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How to take a screenshot (iOS)
Press and hold the Sleep/Wake button on the top or side of your device.Immediately press and release the Home button. Go to the Photos ...
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Parental control
You can prevent your child from being able to install or delete apps, make in-app purchases, and more.To prevent unintentional Google P...
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I can't watch ads, why?
There are several factors that might cause this issue:bad Internet connection;your local ad provider;exceeded limit for watching ads. We rec...
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How to force quit the game? (IOS)
This action can help if the game crashes or freezes, and it is also necessary to save progress correctly. For iPhone X and later models...
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