Troubleshooting and Performance
-
Broken, Frozen, or Inappropriate Ads
While advertisements help keep Idle Outpost free to play for everyone, we understand that broken, unclosable, or inappropriate ads completel...
-
How to clear game cache? (Android)
Clearing your game cache is a great troubleshooting step to keep your game running smoothly. This action can help if the game cras...
-
My game crashes or freezes (Android)
Managing a wasteland empire is hard enough without your phone giving up on you mid-battle. If Idle Outpost is suddenly lagging, freezin...
-
My game crashes or freezes (iOS)
Running an elite wasteland trading post requires a smooth, uninterrupted connection. If Idle Outpost is lagging, freezing into a static...
-
How to take a screenshot on Android
Taking a screenshot is a quick way to capture a screen to share with our support team.Step-by-Step GuideThese steps should work for mos...
-
How to take a screenshot on iOS
Taking a screenshot is a great way to capture an issue to share with our support team. The exact steps vary slightly depending on your ...
-
Parental control
You can prevent your child from being able to install or delete apps, make in-app purchases, and more.To prevent unintentional Google P...
-
I can't watch ads, why?
In the wasteland, watching an ad is one of the quickest ways to multiply your earnings, fast-forward progression milestones, or claim free p...
-
How to Force Close the Game on iOS
Sometimes the wasteland needs a quick refresh! Force-closing Idle Outpost is the fastest way to clear up a frozen screen, free up temporary ...
-
How to force quit the game on Android
Sometimes your wasteland gear needs a quick reset! Force-closing Idle Outpost is the fastest way to clear up a frozen screen, free up t...
-
I can't enter the game
Hitting a loading screen block or experiencing a sudden black screen can be incredibly frustrating when you are trying to manage your wastel...
Need more help?