Troubleshooting and Performance
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Playing on emulators
We do not recommend playing Idle Outpost on emulators because the use of any third-party software may cause technical issues with the g...
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I saw an inappropriate ad / ad won't close / ad crashes or freezes the game
If you come across such an ad, please contact our support team and send the following information:a screenshot of the ad;the name of the app...
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How to clear game cache? (Android)
This action can help if the game crashes, freezes, or doesn't load. To clear the game cache, go to your device settings > Apps > ...
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My game crashes or freezes (Android)
Various reasons may cause the problem with crashes and freezes, and our developers are doing their best to optimize the game throughout upda...
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My game crashes or freezes (iOS)
Various reasons may cause the problem with crashes or freezes, and our developers are doing their best to optimize the game throughout updat...
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How to take a screenshot (Android)
Press and hold the Power button on the top or side of your device.Immediately press and release the Volume-down button. It should ...
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How to take a screenshot (iOS)
Press and hold the Sleep/Wake button on the top or side of your device.Immediately press and release the Home button. Go to the Photos ...
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Parental control
You can prevent your child from being able to install or delete apps, make in-app purchases, and more.To prevent unintentional Google P...
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I can't watch ads, why?
There are several factors that might cause this issue:bad Internet connection;your local ad provider;exceeded limit for watching ads. We rec...
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How to force quit the game? (IOS)
This action can help if the game crashes or freezes, and it is also necessary to save progress correctly. For iPhone X and later models...
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How to force quit the game? (Android)
This action can help if the game crashes or freezes, and it is also necessary to save progress correctly. To force quit the game, click...
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